Taxi #125 - Mr. Failer of Flushing, MI wrote: "I am writing to report exemplatory conduct by Mr. Faread (cab #125).  After finding my billfold, he return it to me at my hotel.  Both your company and the Hyatt hotel company are to be complimented on such employees."

Taxi #191 - W. Sholes wrote: "Melaku, excellent driver very courteous, will contact him next time at Dulles"

Taxi #078 - H. Pal wrote: "Good service, safe driving, pleasant, personable demeanor"

Taxi #106 - Anonymous wrote: "Rashid was very helpful as he transported us to and from Dulles Airport"

Taxi #196 - S. Curtis wrote: "Thank you for a safe and comfortable ride"

Taxi #063 - P. Keymore wrote: "I am pleased to tell you that Mr. Singh helped me deal with a very difficult day.  I arrived on time to my destination and he helped me find my wallet after I lost it during my trip."

September 2008

Taxi #024 - Anonymous wrote: "Very nice person."

Taxi #002 - Mr. Rezneet wrote: "very polite."

Taxi #200 - Anonymous wrote: " driver was very careful and courteous."

Taxi #215 - Anonymous wrote: "Melaku was the best and we wish him well."

Taxi #005 - Ms. Lewis wrote: "Mitiku was great, we used him twice on our trip to DC."

Taxi #001 - Andrea wrote: "Driver (Qaysim) was very prompt, called to let us know his ETA and then again once he got to our home."

August 2008

Taxi #188 - M. Gillum wrote: "speedy, courteous and helpful with the large bags."

Taxi # 127 - Ms. Keeth wrote: "Mr. Mahmood was a gentleman, helpful and got me to my destination in a timely fashion."

Taxi #130 - Scott H. wrote: "Mr. Kazimi is very professional and courteous. His cab is the cleanest one I've ever been inside."

Taxi #196 - Mr. Keith wrote: "Choudhury, he took me from Dulles Airport to Maryland.  I enjoyed the ride very much."

July 2008

Company Representative - Anonymous emailed: "Although my husband and I initially were disappointed about a mistake in scheduling with the reservationist.  We were overwhelmed when the CEO called and offered his personal apologies and free transportation on our next trip.  My husband travels allot for his firm, so we gladly took the offer.  The mistake obviously was "just one of those things" because we have had 100% satisfactory service ever since."

Taxi #018 - Ms. Kerr wrote: "My driver was very professional and friendly. He was polite and made sure I arrived on time."

Taxi #200 - Steigman wrote: "Excellent, courteous driver."

Taxi #106 - Anonymous wrote: "Excellent service, thanks."

June 2008

Taxi #081 - Anonymous wrote: "Driver did an exceptional job driving me around"

Taxi #202 - Mr. Rox wrote: "Exceptional service, nice experience."

Taxi #157 - Mr. Powell wrote: "Great driving, cab was in superb condition."

Taxi #021 - Barbara wrote: "Mr. Farhad provided great service."

Taxi #213 - Anonymous wrote: "Excellent, polite and good company."

May 2008

Taxi #218 - Ms. Short wrote: "Did a very nice job, very friendly and safe driving.  Good job."

Taxi #063 - Ms. Mickle wrote: "Good driver, good service, thank you Mr. Singh."

Taxi #035 - Mr. Arku wrote: "Ravi Malhi is a very nice, easy going guy.  He made the cab ride very enjoyable."

Taxi #097 - Mr. Marty wrote: "On time, Very personable, Excellent service."

Taxi #078 - Mr. Salamon wrote: "I wanted to let you know that you have a very commendable and honest driver."

April 2008

Taxi #081 - Adam wrote: "cab was the cleanest I have ever been in & driver was very professional, very please with his service."

Taxi #007 - Anonymous wrote: "Great service, friendly driver"

Taxi #168 - Anonymous wrote: "Great driver, very polite"

Taxi #166- Mr. Dever wrote: "Prompt - Pleasant - Friendly, good smooth driver."

Taxi #185 - Mr. Pearsall wrote: "Clean cab, was a very polite more mature driver and professional. Nice ride!"

Taxicab #138 - Anonymous wrote: "Ali was a very kind and generous gentleman.  I was comfortable and well taken care of.  It was a pleasure to have him as my driver."

Taxi #014 - Mr. Migliore wrote: "Mohammed Bhatti is a very nice guy and a safe driver."

Taxi #182 - Mr. and Mrs. Bailey wrote: "Excellent driver. Professional, courteous, friendly and knew the area where we live very well.  Made the ride from the airport very pleasant."

MARCH 2008

Taxi #014 - A Reston Resident wrote: "Clean cab, functional seatbelt.  Efficient Cabbie (and pleasant), 

efficient taxi helpers. Glad I did this!"

Taxi #218 - A. Keegan wrote: "Mr. Wolde was very nice, professional and I wish him luck."

Taxi #018 - J. Norman wrote: "Very Good"

Taxi #182 - Mr. and Mrs. Bailey wrote: "Excellent driver. Professional, courteous, friendly and knew the area where we live very well.  Made the ride from the airport very pleasant."

Taxi #119 - C. Mercil wrote: "Thank you for sending cab 119 to pick me up from Dulles.  The cab was the most clean and comfortable cab I've been in for years.  The driver was professional, kind and knowledgeable about my neighborhood.  I look forward to my next experience with Dulles Flyer based on this driver's service."

Taxi #130 - Mike wrote: "Driver was on time, early a few minutes. Came to my door, helped with bags opened the door for me. Very nice and professional.  Clean cab, non-smoking." 

Taxi #138 - Mr. Huriley wrote: "Driver is a real gentleman.  Excellent service, extremely polite.  I'd enjoy having him as my driver in the future."

Taxi #182 - R. Vicencio wrote: "The professionalism of my driver and appearance, cleanliness of the car made me feel as if I was riding in a limo.  Very impressed!"

Taxi #106 - A Herndon Resident wrote: "Rashid was very friendly. We got to the airport in plenty of time for our flight.  it was a pleasant drive and we were very pleased with the service.  Very good overall experience."

February

Taxi #018 - S. Hanna wrote: "Excellent service!  Our driver was very pleasant and social able"

Taxi #063 - M. Matthey wrote: "Excellent service"

Taxi #004 - Anonymous wrote: "Good ride, good driving"

Taxi #021 - A. Diacre wrote: "I left my cell phone in this taxi and thought it was lost forever when to my amazement Mr. Farhad brought it back to my hotel and would not even accept a tip or reward. Thank you!"

Taxi #092 - T. Fritz wrote: "Great service. Friendly and knowledgeable."

Please note, that these are just a sampling of our positive comments from our customers.  On average, DAT/Flyer drivers enjoy the fact that out of 36,000 trips per month, we receive less than .001% complaints.  All complaints are handled directly by the Company CEO or General Manager, each one receives immediate attention and has ended in a positive experience for the customer.